Receptionist / Front Office Executive

Job Title: Front Desk Executive / Receptionist & Operations Associate

Job Type: Full-time

Working Hours: 2:30 PM to 9:30 PM (Tuesday to Sunday)

About the Role

We are looking for a warm, organized, and proactive Receptionist & Operations Associate to be the welcoming face and smooth operator of our institute. In this role, you will play a crucial part in creating a positive first impression for students, visitors, and guests, while ensuring our daily operations run seamlessly. If you are a natural problem-solver who thrives in a dynamic environment, we would love to have you on our team.

Key Responsibilities

 * Guest & Student Relations:

  * Warmly greet all visitors, students, and guests upon arrival with a professional and friendly attitude.

  * Provide clear information regarding institute programs, schedules, and general policies.

 * Institute & Front Desk Operations:

  * Manage daily front desk operations, maintain a clean and welcoming reception area, and handle basic administrative tasks.

  * Monitor class schedules and techers attendance records.

 * Issue Resolution & Problem Solving:

  * Act as the immediate problem-solver for day-to-day operational issues, student concerns, or unexpected scheduling glitches.

  * Calmly address visitor complaints or challenges with empathy and quick thinking.

  * Escalate complex matters to management when necessary with clear context and suggested solutions.

Requirements & Qualifications

 * Excellent communication, interpersonal, and active listening skills.

 * A welcoming, patient, and professional demeanor.

 * Strong problem-solving abilities and a calm attitude under pressure.

 * Good organizational skills and attention to detail.

 * Prior experience as a receptionist, front desk officer, or customer service representative is preferred (freshers with strong communication skills are also encouraged to apply).

Work Schedule

 * Hours: 2:30 PM – 9:30 PM

 * Salary: 6000/- to 7500/-