Patient Care Coordinator
Gynepedia Women Wellness ClinicFixed
₹12,000 - ₹20,000
Average Incentives*
₹2,000
Earning Potential
₹22,000
Fixed
₹12,000 - ₹20,000
Average Incentives
₹2,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Field Job
Full Time
Any experience
Basic EnglishJob highlights
27 applicants
Benefits include: Flexible Working Hours, 5 working days
Job Description
Job description
Gynepedia Women Wellness Clinic is a new women's-health polyclinic in Lake Gardens, Kolkata, led by Dr Ushasi Mukherjee. We are looking for an Appointment & Clinic Operations Manager to run the front desk and day-to-day patient flow.
ROLE & RESPONSIBILITIES
- Manage the doctor's appointment calendar and OPD queue; confirm, remind and reschedule patients by phone and WhatsApp
- Patient registration, billing and collections; daily cash / UPI tally
- Book scans and lab tests, coordinate sample pickup and reports with our partner lab
- Patient follow-ups and reminders (antenatal visits, test results, review appointments)
- Handle patient queries and complaints politely at the front desk
- Keep the reception and waiting area organised; coordinate with clinic assistants and housekeeping
- Share a simple daily report (appointments, footfall, collections, pending follow-ups)
PREFERRED CANDIDATE PROFILE
- 1+ years in front office / appointments / patient coordination / billing at a clinic, hospital or diagnostic centre
- Fluent in Bengali and English; Hindi is a plus
- Comfortable with computers, Excel, WhatsApp Business and billing / appointment software
- Polite, organised and calm with patients
- Lives in or near South Kolkata
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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