Need Immediate Joiner: Customer Service Associate: International Voice / Chat Process

Red Hibiscus Info Solutions

Salt Lake City, Kolkata/Calcutta

₹19,000 - ₹27,000 monthly

Fixed

19000 - ₹27000

Earning Potential

27,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

81 applicants

Benefits include: PF, ESI (ESIC), 5 working days, One-way cab

Job Description

Eligibility Criteria

10+2 or Above (Graduates & Undergraduates Can Apply)

Freshers and Experienced Candidates Eligible

Strong Communication Skills in English & Hindi

Comfortable with Rotational Shifts

Immediate Joiners Preferred


Experience: 0 to 5 Years (Freshers & Experienced Candidates Welcome)

Compensation


  • International Voice: 27000 / month CTC & In-hand 22000 per month
  • International Chat: 22000 CTC & 19 K in hand
  • Salary offered based on communication skills, experience, and interview performance.

Work Schedule


  • Night Shift
  • 1 Rotational Week Off
  • One-Side Cab Facility Available During Odd Hours


Key Responsibilities

Handle customer interactions professionally through voice support

Resolve customer concerns related to orders, deliveries, refunds, replacements, and account issues

Provide accurate information and effective solutions within defined timelines


What You'll Do

As a Customer Support Executive, you will be the voice of the brand, helping customers with their queries and ensuring a seamless shopping experience.


Why Join Us?

Opportunity to work with a leading E-Commerce process

Freshers can kick-start their career in Customer Service

Excellent learning and career growth opportunities

Professional and employee-friendly work environment

Gain valuable experience in customer engagement and service excellence


Ready to Build Your Career?

If you are passionate about helping customers, possess strong communication skills, and are looking for a rewarding opportunity in the BPO industry, we would love to hear from you!


Apply Today and Take the Next Step in Your Career Journey!


Job role

Work location

Salt Lake City, Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Age limit

18 - 34 years

Gender

Any gender

About company

Name

Red Hibiscus Info Solutions

Address

Salt Lake City, Kolkata, West Bengal, India

Job posted by Red Hibiscus Info Solutions

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