Minimum 6 Months Exp. || Customer Service Executive ||Domestic Process
Red Hibiscus Info Solutions
Minimum 6 Months Exp. || Customer Service Executive ||Domestic Process
Red Hibiscus Info Solutions
Salt Lake City, Kolkata/Calcutta
₹17,000 - ₹22,000 monthly
Fixed
₹17000 - ₹22000
Earning Potential
₹22,000
Job Details
Interview Details
Job highlights
Urgently hiring
33 applicants
Benefits include: PF, ESI (ESIC), 5 working days
Job Description
CTC: 21,000- 22,000 per month
Shift: 24x7 Rotational Shifts (9 Hours)
Cab Facility: One-side cab support during odd hours
Weekly Off: 1 Rotational Off per Week
If you have customer service experience, strong communication skills, and a passion for helping customers, apply now
Eligibility Criteria
Minimum 6 months of customer service experience (on paper mandatory)
Good communication skills in English and Hindi
Minimum qualification: 10+2 or above
Comfortable working in rotational shifts
Immediate joiners preferred
Assessment Criteria
- Versant Score 4: CTC 21,000
- Versant Score 5: CTC 22,000
Key Responsibilities
- Handle customer queries and provide timely resolutions.
- Assist customers with concerns related to:
- Wrong items received
- Delayed deliveries
- Damaged products
- Refunds and replacements
- Order status and general inquiries
- Ensure high levels of customer satisfaction through professional and empathetic interactions.
- Maintain accurate records of customer interactions and resolutions.
- Follow company processes and quality standards while addressing customer concerns.
Why Join Us?
Competitive salary package
Opportunity to work with a leading customer support team
Cab facility during odd working hours
Career growth and development opportunities
Supportive and professional work environment
Job role
Work location
Sector V, Salt Lake City, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
Customer service, Telecalling - Customer Service, Domestic BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 32 years
Gender
Any gender
About company
Name
Red Hibiscus Info Solutions
Address
Sector V, Salt Lake City, Kolkata, West Bengal, India
Job posted by Red Hibiscus Info Solutions
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