Minimum 6 Months Exp. || Customer Service Executive ||Domestic Process

Red Hibiscus Info Solutions

Salt Lake City, Kolkata/Calcutta

₹17,000 - ₹22,000 monthly

Fixed

17000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

33 applicants

Benefits include: PF, ESI (ESIC), 5 working days

Job Description

CTC: 21,000- 22,000 per month

Shift: 24x7 Rotational Shifts (9 Hours)

Cab Facility: One-side cab support during odd hours

Weekly Off: 1 Rotational Off per Week


If you have customer service experience, strong communication skills, and a passion for helping customers, apply now


Eligibility Criteria

Minimum 6 months of customer service experience (on paper mandatory)

Good communication skills in English and Hindi

Minimum qualification: 10+2 or above

Comfortable working in rotational shifts

Immediate joiners preferred


Assessment Criteria


  • Versant Score 4: CTC 21,000
  • Versant Score 5: CTC 22,000



Key Responsibilities


  • Handle customer queries and provide timely resolutions.
  • Assist customers with concerns related to:

  • Wrong items received
  • Delayed deliveries
  • Damaged products
  • Refunds and replacements
  • Order status and general inquiries
  • Ensure high levels of customer satisfaction through professional and empathetic interactions.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow company processes and quality standards while addressing customer concerns.


Why Join Us?

Competitive salary package

Opportunity to work with a leading customer support team

Cab facility during odd working hours

Career growth and development opportunities

Supportive and professional work environment

Job role

Work location

Sector V, Salt Lake City, Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Skills

Customer service, Telecalling - Customer Service, Domestic BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 32 years

Gender

Any gender

About company

Name

Red Hibiscus Info Solutions

Address

Sector V, Salt Lake City, Kolkata, West Bengal, India

Job posted by Red Hibiscus Info Solutions

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