International Customer Support Executive
Red Hibiscus Info Solutions
International Customer Support Executive
Red Hibiscus Info Solutions
Salt Lake City, Kolkata/Calcutta
โน19,000 - โน27,000 monthly
Fixed
โน19000 - โน27000
Earning Potential
โน27,000
Job Details
Interview Details
Job highlights
Urgently hiring
49 applicants
Benefits include: PF, ESI (ESIC), 5 working days, One-way cab
Job Description
๐ Position: Customer Support Executive โ International Voice (Inbound) / Chat Process
- โ Eligibility CriteriaMinimum Qualification: 10+2 (HSC) or above
- Graduates and undergraduates are welcome
- Freshers and experienced candidates can apply
- Excellent English communication skills are mandatory:
- Must be comfortable working in rotational night shifts
- Voice Process: Strong verbal communication skills
- Chat Process: Strong written communication and typing skills
๐ฐ Salary & Benefits :
International Voice Process CTC: โน27,000 per month & In-Hand Salary: โน24,000 per month
International Chat Process : CTC: โน22,000 per month & In-Hand Salary: โน19,000 per month
๐ Work Schedule
5 Days Working
- 2 Rotational Weekly Offs
- International Night Shift
- Operational Window: 4:00 PM to 11:00 AM
- Any 9-hour shift within the operational window
- ๐ Training: Paid training conducted during daytime hours
- ๐ Cab Facility Available during odd hours (11:00 PM to 5:00 AM)
- Either Pick-up or Drop facility provided
๐ผ Key Responsibilities:
(International Voice Process)
- Handle inbound calls from international customers professionally.
- Understand customer concerns and provide prompt and accurate resolutions.
- Assist customers with product, service, account, and order-related queries.
- Deliver an exceptional customer experience during every interaction.
Chat Process
- Assist international customers through live chat support.
- Resolve customer queries accurately and professionally.
- Maintain high response quality and customer satisfaction.
๐ข Apply Now! Whether you're a Fresher looking to start your career or an Experienced Professional seeking new opportunities, we'd love to hear from you.
Job role
Work location
Salt Lake City, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Blended process, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Red Hibiscus Info Solutions
Address
Salt Lake City, Kolkata, West Bengal, India
Job posted by Red Hibiscus Info Solutions
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