International BPO Executive

Job Title: International Telesales Executive – B2B Outbound Voice Process

Shift: US / Canada Shift (Night Shift)

Job Summary

Proclivity Digitech Private Limited is seeking energetic, target-driven, and highly motivated International Telesales Executives for its B2B Outbound Voice Process. The candidate will be responsible for connecting with business owners and decision-makers in international markets, generating sales opportunities, promoting company services, and achieving sales targets through outbound calling.

The ideal candidate should possess excellent English communication skills, strong persuasion abilities, and a passion for sales and customer engagement.

Key Responsibilities

• Make outbound calls to businesses and decision-makers in the US, Canada, and other international markets.
• Introduce and promote the company's services and solutions.
• Generate qualified leads and sales opportunities through outbound calling.
• Understand client requirements and identify business needs.
• Schedule appointments and meetings for senior sales representatives when required.
• Handle objections professionally and convert prospects into customers.
• Maintain accurate records of calls, follow-ups, and sales activities.
• Build and maintain strong relationships with prospective clients.
• Achieve individual sales targets, call targets, and performance goals.
• Follow company sales processes and compliance standards.
• Provide regular updates and reports to team leaders and management.

Required Skills

• Excellent spoken English and communication skills.
• Strong telesales, negotiation, and persuasion abilities.
• Confidence in handling international client conversations.
• Ability to work in a target-driven environment.
• Strong listening and objection-handling skills.
• Basic computer knowledge and CRM familiarity.
• Positive attitude, self-motivation, and professional behavior.

Preferred Qualifications

• Experience in International BPO, Telesales, Telemarketing, Lead Generation, or Outbound Sales.
• Experience working with US, Canada, UK, or Australian customers preferred.
• Freshers with excellent communication skills may also apply.
• Higher Secondary (12th Pass) or Graduate in any discipline.
• Experience in B2B sales is an added advantage.

Key Performance Indicators (KPIs)

• Calls Made Per Day
• Lead Generation
• Appointments Scheduled
• Sales Conversions
• Revenue Generated
• Client Engagement Rate
• Target Achievement Percentage

Compensation & Benefits

• Fixed Salary
• Attractive Performance Incentives
• Monthly and Quarterly Bonuses
• Career Growth Opportunities
• Professional Sales Training
• International Exposure
• Supportive Work Environment