Hiring Now! Customer Support Executive: International Inbound Voice Process
Red Hibiscus Info Solutions
Hiring Now! Customer Support Executive: International Inbound Voice Process
Red Hibiscus Info Solutions
Salt Lake City, Kolkata/Calcutta
₹25,000 - ₹30,000 monthly
Fixed
₹25000 - ₹30000
Earning Potential
₹30,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
170 applicants
Benefits include: PF, ESI (ESIC), 5 working days, One-way cab
Job Description
Process: International Inbound Voice Process
Role: Customer Support Executive (Voice)
Eligibility Criteria
- Minimum Qualification: 10+2 (HSC) or Above
- Graduates & Undergraduates can apply
- Freshers and Experienced candidates are welcome
- Excellent English Communication Skills are mandatory
- Comfortable working in Rotational Night Shifts
Salary Package
CTC: 30,000 per month
In-Hand Salary: 25,000 per month
Shift Details
Night Shift Process
- Shift Window: 4:00 PM to 11:00 AM
- Any 9-hour shift within the operational window
- 5 Days Working
- 2 Rotational Week Offs
Cab Facility
Available during odd hours (11:00 PM to 5:00 AM)
- Pick-up OR Drop facility provided
Key Responsibilities
- Handle inbound customer interactions professionally
- Resolve customer concerns and queries effectively
- Deliver accurate information regarding products, services, and orders
- Ensure exceptional customer experience and satisfaction
- Meet quality and productivity targets
- Follow process guidelines and company policies
Required Skills
- Excellent Verbal Communication Skills
- Strong Customer Service Orientation
- Active Listening Skills
Why Join Us?
Attractive Salary Package
International Work Environment
5 Days Working Week
Rotational Week Offs
Cab Facility During Odd Hours
Excellent Career Growth Opportunities
Freshers & Experienced Both Welcome
Freshers and Experienced Candidates are encouraged to apply immediately
Job role
Work location
Bidhannagar, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Blended process, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 32 years
Gender
Any gender
About company
Name
Red Hibiscus Info Solutions
Address
Bidhannagar, Kolkata, West Bengal, India
Job posted by Red Hibiscus Info Solutions
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