Hiring Now! Customer Support Executive: International Inbound Voice Process

Red Hibiscus Info Solutions

Salt Lake City, Kolkata/Calcutta

₹25,000 - ₹30,000 monthly

Fixed

25000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Night Shift

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

170 applicants

Benefits include: PF, ESI (ESIC), 5 working days, One-way cab

Job Description

Process: International Inbound Voice Process

Role: Customer Support Executive (Voice)


Eligibility Criteria


  • Minimum Qualification: 10+2 (HSC) or Above
  • Graduates & Undergraduates can apply
  • Freshers and Experienced candidates are welcome
  • Excellent English Communication Skills are mandatory
  • Comfortable working in Rotational Night Shifts

Salary Package

CTC: 30,000 per month

In-Hand Salary: 25,000 per month


Shift Details

Night Shift Process


  • Shift Window: 4:00 PM to 11:00 AM
  • Any 9-hour shift within the operational window
  • 5 Days Working
  • 2 Rotational Week Offs

Cab Facility

Available during odd hours (11:00 PM to 5:00 AM)


  • Pick-up OR Drop facility provided


Key Responsibilities


  • Handle inbound customer interactions professionally
  • Resolve customer concerns and queries effectively
  • Deliver accurate information regarding products, services, and orders
  • Ensure exceptional customer experience and satisfaction
  • Meet quality and productivity targets
  • Follow process guidelines and company policies


Required Skills


  • Excellent Verbal Communication Skills
  • Strong Customer Service Orientation
  • Active Listening Skills


Why Join Us?

Attractive Salary Package

International Work Environment

5 Days Working Week

Rotational Week Offs

Cab Facility During Odd Hours

Excellent Career Growth Opportunities

Freshers & Experienced Both Welcome



Freshers and Experienced Candidates are encouraged to apply immediately

Job role

Work location

Bidhannagar, Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Blended process, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 32 years

Gender

Any gender

About company

Name

Red Hibiscus Info Solutions

Address

Bidhannagar, Kolkata, West Bengal, India

Job posted by Red Hibiscus Info Solutions

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