Customer Service Executive || Inbound Voice Process || Kolkata
Red Hibiscus Info SolutionsFixed
₹19,000 - ₹21,000
Earning Potential
₹21,000
Fixed
₹19,000 - ₹21,000
Earning Potential
₹21,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
2 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job description
*** Only for Male candidates****
CTC: 21,000 per month / 17000 in hand
Shift: 24x7 Rotational Shifts (9 Hours)
Cab Facility: One-side cab support during odd hours
Weekly Off: 1 Rotational Off per Week
*Eligibility Criteria*
Minimum 6 months of customer service experience (on paper mandatory)
Good communication skills in English and Hindi
Minimum qualification: 10+2 or above
Comfortable working in rotational shifts
Immediate joiners preferred
*Assessment Criteria*
Versant Score 4
*Key Responsibilities*
Handle customer queries and provide timely resolutions.
Assist customers with concerns related to:
Wrong items received
Delayed deliveries
Damaged products
Refunds and replacements
Order status and general inquiries
Ensure high levels of customer satisfaction through professional and empathetic interactions.
Maintain accurate records of customer interactions and resolutions.
Follow company processes and quality standards while addressing customer concerns.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
No work-related deposit needs to be made during your employment with the company.
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The last date to apply for this job is 17 Sept 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!