Customer Relations Officer

🌟 Hiring – Customer Relationship Executive 🌟

🏢 Company: Kotak Life

📍 Location: kankurgachi, 2nd Floor, Kolkata

🎓 Qualification: Graduate / HS & Above

👨‍💼 Experience: Freshers & Experienced Candidates Welcome

📋 Job Responsibilities:

✅ Manage and maintain relationships with existing customers

✅ Assist clients with policy-related queries and service requests

✅ Handle customer follow-ups and ensure timely resolution of concerns

✅ Coordinate with internal teams for smooth customer servicing

✅ Support client onboarding and documentation processes

✅ Ensure high levels of customer satisfaction and retention

🎯 Skills Required:✔ Good Communication & Interpersonal Skills

✔ Customer Service Orientation

✔ Relationship Management Skills

✔ Basic Computer Knowledge

✔ Professional & Positive Attitude