Customer Care Executive

Designation - Customer Service Executive

Qualification - HSC / Graduate Freshers - Can also apply

Shifts - Rotational shifts (Including Night Shifts)

(Shifts Window- Between 4pm to 10am - Any 9 hours Shift)

5 days working with 2 rotational week offs

Location - Kolkata

Immediate Joiners Preferred

Roles & Responsibilities: 

- Handle customer queries through chat and voice (international clients). 

- Deliver accurate information and ensure customer satisfaction. 

- Troubleshoot and escalate issues when required. 

- Maintain high-quality service standards in all interactions. 

- Follow process guidelines and meet performance metrics 

(Domain Knowledge - BPO Voice/Non-Voice/ Customer Service)

Communication - Very Good Communication

Interested candidates can share their cv on this number-

HR Simran - 9137514621

Or can share resume on simran.rana1@teleperformancedibs.com