Customer Care Executive
Axis Bank Ltd
Customer Care Executive
Axis Bank Ltd
Salt Lake City, Kolkata/Calcutta
₹13,200 - ₹15,000 monthly
Fixed
₹13200 - ₹15000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
200+ applicants
Benefits include: PF, ESI (ESIC)
Job Description
We are looking for a Customer Support Executive to handle customer queries and provide timely resolutions. This is a pure support role with no sales or targets.
Key Responsibilities:
- Handle customer queries via call, chat, or email
- Provide accurate information and resolve issues promptly
- Maintain customer records and update systems
- Ensure a positive customer experience
Shift Details:
- Rotational shifts
- No night shift for female employees
- Limited night shifts for male employees (very minimal)
Requirements:
- Good communication skills (Hindi/English; regional language is a plus)
- Basic computer knowledge
- Customer-friendly attitude
- HS Can Apply
Job role
Work location
Salt Lake Sector V Metro Station Ticket Counter, CM Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Basic Computer, Customer support, Problem resolution, Domestic BPO, Communication, Voice Process
English level
Basic English
Regional language
Fluent in speaking Bengali, Oriya, Assamese, Hindi
Age limit
19 - 35 years
Gender
Any gender
About company
Name
Axis Bank Ltd
Address
Salt Lake Sector V Metro Station Ticket Counter, CM Block, Sector V, Bidhannagar, Kolkata, West Bengal, India
Job posted by Axis Bank Ltd
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