Business Development And Customer Relationship Executive

Business Development

• Identify and develop new business opportunities through cold calling, networking, and referrals.
• Generate leads and convert prospects into customers.
• Conduct market research to identify potential clients and industry trends.
• Prepare and deliver presentations, proposals, and quotations.
• Meet monthly and quarterly sales targets.
• Collaborate with internal teams to develop customized solutions for clients.

Customer Relationship Management

Build and maintain long-term relationships with existing customers.

• Act as the primary point of contact for client inquiries and support.
• Ensure timely resolution of customer concerns and service issues.
• Follow up with clients regularly to understand their needs and identify upselling opportunities.
• Maintain accurate records of customer interactions and sales activities in CRM systems.
• Gather customer feedback and share insights for service improvement.