Back Office Coordinator

Back Office Executive

- Manage essential back-office functions, including policy processes, client onboarding, and data entry

- Coordinate with internal departments, such as underwriting, claims, and customer service

- Ensure accuracy and timeliness in processing new policy applications, renewals, endorsements, and cancellations

- Generate reports, track daily tasks, and support workflow improvements

- Maintain up-to-date client records in company systems

- Provide administrative support to senior management and other departments

- Lead a team of back office executives and provide guidance and support

- Oversee daily administrative and data management tasks

- Ensure compliance with company policies and legal regulations

- Develop and implement process improvements to increase efficiency

- Manage performance and provide feedback to team members

- Collaborate with other departments to resolve issues and improve customer satisfaction

- Assist in preparing reports and presentations for upper management

Requirements

- 0-2 years of experience in a similar role

- Strong attention to detail and accuracy

- Good written and verbal communication skills

- Ability to handle multitasking and meet deadlines

- 12th pass or graduate in any stream