Desktop Support Engineer

Computer Hardware & Network Engineer Responsibilities:

• Diploma / B.Tech degree in computer science, networking administration, information technology, or a similar field.
• Good communication and interpersonal skills.
• Working Knowledge of networking and security products and enterprise Network Infrastructure.
• Installing, configuring, testing, and maintaining operating systems (Win10, Win11, Win Server OS, Linux, Etc), application software and desktop management tools.
• Good knowledge about setup and configuring of wireless controllers and access points, Firewalls, Wi-Fi Routers, VAN Routers, Load Balancers, Etc.
• Talented in solving the network related issues, Wi-Fi issues, LAN Issues. Maintenance of LAN and WAN connections in the computer through server.
• Support and troubleshooting Servers, Desktop, Laptop, Wireless, Switches, Printers, CCTV, Copiers, Mobile Devices, etc.
• Troubleshoots hardware and software issues on Call and Remote Tools like Anydesk.
• Assists with installation of computer software and operating system updates.

• Liaise with vendors and other IT personnel for problem resolution.