Telecaller

📞 Telecaller Job DescriptionJob Title: Telecaller / Telemarketing Executive

Job Overview:

A telecaller is responsible for making outbound calls or handling inbound calls to interact with customers. The role involves explaining products or services, resolving customer queries, generating leads, and sometimes closing sales.

• 🔹 Key ResponsibilitiesMake outbound calls to potential or existing customers
• Answer incoming calls and respond to customer inquiries
• Explain company products or services clearly
• Generate leads and schedule appointments
• Maintain a database of customer information
• Follow up with customers for feedback or sales
• Handle customer complaints and provide solutions
• Meet daily/weekly call targets
• 🔹 Required SkillsGood communication skills (Hindi/English or regional language)
• Basic computer knowledge
• Persuasion and negotiation skills
• Active listening ability
• Patience and positive attitude
• Time management and multitasking