Office Admin Assistant

Description - OFFICE ADMIN ROLE

Job Title: OFFICE ADMIN

Location: Muzhathadam, Kannur, Kerala

Salary: ₹12,000 – ₹24,000 per month

Industry: Tourism / Hospitality

Responsibilities:

• Understand customers’ travel requirements and recommend suitable destinations and packages.
• Plan and arrange domestic and international travel itineraries.
• Handle flight, hotel, transport, sightseeing, and tour package bookings.
• Provide accurate information about destinations, costs, travel documents, and visa requirements.
• Communicate with customers through phone, WhatsApp, email, and in person.
• Prepare quotations and follow up with prospective customers.
• Coordinate with hotels, airlines, tour operators, and other travel partners.
• Assist customers with changes, cancellations, and travel-related issues.
• Maintain customer records and follow up on leads to achieve sales targets.

Requirements:

• Good communication and customer-service skills.
• Basic knowledge of travel destinations, hotels, flights, and tour packages.
• Sales and convincing skills.
• Basic computer knowledge.
• Experience in travel/tourism is preferred but freshers may also be considered.
• Knowledge of English and Malayalam is an advantage.

Preferred Skills:

• Customer handling • Sales • Communication • Follow-up skills