Sales Executive

Telesales Executive – Jewellery Products Job Description

Job Title: Telesales Executive

Employment Type: Full-Time (10:00 AM -7:00 PM) (including 45 min lunch break )

Job SummaryWe are looking for a dynamic and result-oriented Telesales Executive to promote and sell jewellery, gemstones, rudraksha, and astrology-related products over phone calls, WhatsApp, and online channels. The candidate will be responsible for handling customer inquiries, generating sales, building customer relationships, and achieving monthly sales targets.

• Key ResponsibilitiesContact potential and existing customers through calls, WhatsApp, and other digital channels.
• Explain product features, benefits, pricing, and offers to customers.
• Understand customer requirements and recommend suitable jewellery, gemstones, rudraksha, and astrology products.
• Follow up with leads and convert inquiries into sales.
• Maintain customer records and update lead status in CRM or Excel.
• Handle customer queries and provide excellent customer service.
• Achieve daily, weekly, and monthly sales targets.
• Coordinate with the dispatch and support team for order processing and delivery updates.
• Build long-term relationships with customers for repeat business and referrals.
• Required SkillsExcellent communication skills in Hindi and basic English.
• Strong sales, negotiation, and convincing skills.
• Comfortable handling inbound and outbound calls.
• Basic knowledge of MS Excel, WhatsApp Business, and CRM tools.
• Customer-focused and target-driven approach.
• Interest or knowledge in jewellery, gemstones, rudraksha, or astrology products is preferred.
• Qualifications12th Pass / Graduate in any stream.
• Freshers and experienced candidates can apply.
• Previous experience in telesales, telecalling, customer support, or jewellery sales will be an advantage.