Warehouse Supervisor

Key Responsibilities

● Supervise and coordinate daily activities of warehouse executives to ensure smooth and efficient operations.

● Allocate work, monitor attendance, and manage shift-wise manpower planning.

● Train new joiners on SOPs, safety guidelines, and pharma handling standards; provide ongoing coaching to existing staff.

● Monitor individual and team performance and conduct regular performance evaluations.

● Ensure strict adherence to safety, hygiene, and pharmaceutical compliance standards.

● Manage inventory levels, conduct cycle counts and stock audits, and investigate discrepancies.

● Oversee inward and outward movement of goods, including GRN processing and dispatch accuracy.

● Ensure proper racking, storage, and segregation based on batch, expiry, and product category.

● Coordinate with logistics, supply chain, and central teams to ensure timely dispatch and issue resolution.

● Identify process gaps and implement improvements to enhance productivity, accuracy, and cost efficiency.

● Handle operational issues, employee grievances, and team conflicts professionally.

● Prepare and share daily and weekly reports on manpower, inventory, dispatch TAT, and key

warehouse metrics.

Requirements

● Bachelor’s degree in Logistics, Supply Chain Management, or a related field.

● Minimum 2+ years of experience in warehouse operations, with at least 2 years in a supervisory or team lead role.

● Strong understanding of warehouse processes, inventory management, and compliance-driven operations.

● Experience working with Warehouse Management Systems (WMS) and proficiency in MS Office.

● Ability to manage large shop-floor teams in rotational shifts.

● Strong problem-solving skills, attention to detail, and execution mindset.

● Prior experience in pharma or e-commerce warehouse operations will be an added advantage.

Why Join Truemeds?

● Opportunity to be part of a fast-growing, mission-driven healthcare organization.

● High-ownership role with direct impact on operational efficiency and customer experience.

● Exposure to large-scale, compliant pharma supply chain operations.

● Performance-driven and transparent work culture.

● Safe and structured workplace aligned with pharmaceutical industry standards.