Telecaller Outbound

JOB DESCRIPTION 

Sales Executive (Telecaller) 

Job Title:Sales Executive (Telecaller) 

Department: Sales & Business Development 

Employment Type Full-Time 

Experience 0–3 Years (Freshers Welcome) 

Reporting To Sales Manager 

ABOUT THE ROLE 

We are looking for a dynamic and enthusiastic Sales Executive with a strong flair for communication to join our growing sales team. In this role, you will be the voice of our company — reaching out to potential customers, understanding their needs, and presenting our products in a compelling and persuasive manner. If you love talking to people, thrive on targets, and have a passion for sales, this role is for you! 

KEY RESPONSIBILITIES 

Lead Generation 

• Identify and research potential customers through online platforms, databases, referrals, and social media. 

• Generate qualified leads by targeting the right customer segments for our products. 

• Maintain and regularly update a database of prospective clients and new leads. 

• Collaborate with the marketing team to leverage campaigns for lead generation. 

Telecalling 

• Make high-volume outbound calls to prospective customers to introduce and promote our products. 

• Handle inbound inquiries professionally and convert them into sales opportunities. 

• Clearly communicate product features, pricing, and benefits in a persuasive and engaging manner. 

• Handle customer objections confidently and provide appropriate solutions. 

• Achieve and exceed daily call targets and monthly sales quotas. 

Follow-Up 

• Systematically follow up with all leads via calls, messages, or emails to nurture them through the sales funnel. 

• Track the status of every lead and ensure timely follow-up actions are taken. 

• Re-engage cold leads and dormant prospects to revive sales opportunities. 

• Maintain accurate records of all follow-up activities in CRM tools. 
• Provide after-sales follow-up to ensure customer satisfaction and generate referrals. 

REQUIRED SKILLS & QUALIFICATIONS 

• Excellent verbal communication skills in Hindi and/or English (regional language is a plus). 

• Strong persuasion, negotiation, and convincing ability. 

• Good listening skills and ability to understand customer needs quickly. 

• Confident, positive attitude with high energy and self-motivation. 

• Ability to handle rejection professionally and stay focused on targets. 

• Basic computer skills — MS Office, email, and familiarity with CRM tools. 

• Education: MBA in Sales & Marketing (preferred) or equivalent postgraduate degree. 

• Prior telecalling or sales experience preferred but not mandatory. 

WHAT WE OFFER 

• Attractive fixed salary + performance-based incentives. 

• Comprehensive product training and onboarding support. 

• Friendly, target-driven team environment with growth opportunities. 

• Regular recognition and rewards for top performers. 

• Clear career path to Senior Sales Executive / Team Lead roles. 

KEY PERFORMANCE INDICATORS (KPIS) 

• Number of calls made per day. 

• Lead-to-conversion ratio. 

• Monthly sales target achievement. 
• Customer satisfaction and follow-up rate. 

IDEAL CANDIDATE PROFILE 

You are someone who is not afraid to pick up the phone and talk to strangers. You are goal-oriented, resilient, and genuinely enjoy helping customers find the right product for their needs. You understand that every call is an opportunity, and you bring your best energy to each conversation. 

Note: Software product selling experience is preferrable.

Interested candidates may send their resume to +91 7976412759 | Immediate Joiners Preferred