Packaged and SaaS Application Engineer

Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Natural
Good to have skills : COBOL
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to tailor features according to evolving business requirements. The role includes managing software releases and maintaining system stability to ensure seamless operation. Throughout the day, the engineer utilizes standard tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while preserving compatibility and optimal performance across various environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key aspect of daily activities.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to optimize application configurations to enhance user experience and system efficiency.
- Facilitate knowledge sharing and mentoring within the team to support professional growth.
- Coordinate with cross-functional teams to ensure alignment of application features with business objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Natural.
- Good To Have Skills: Experience with COBOL.
- Strong understanding of application configuration and release management processes.
- Experience working with APIs and low-code development platforms to customize solutions.
- Ability to troubleshoot and resolve issues to maintain system stability and performance.
- Familiarity with software lifecycle management and deployment strategies.

Additional Information:
- The candidate should have minimum 5 years of experience in Natural.
- This position is based at our Jaipur office.
- A 15 years full time education is required.