Insurance Claims Specialist

Key Responsibilities

• Receive, review, and process customer claims and related documentation.
• Verify claim details and ensure all required documents are complete and accurate.
• Coordinate with customers, insurance companies, internal teams, and other stakeholders regarding claims.
• Track claim status and ensure timely follow-up and resolution.
• Maintain accurate records of claims, documents, and related correspondence.

Required Skills

• 0–2 years of experience in Claims, Insurance, Operations, or a similar role.
• Good knowledge of claim processing and documentation.
• Strong attention to detail and accuracy.
• Good communication and customer-handling skills.
• Strong coordination and follow-up abilities.
• Good analytical and problem-solving skills.
• Ability to handle confidential customer information responsibly.
• Good knowledge of Microsoft Excel and MS Office.
• Ability to work under deadlines and manage multiple claims.
• Knowledge of Insurance, Mutual Funds, and Financial Services is preferred.

Tools

• Microsoft Excel
• Microsoft Word & PowerPoint
• CRM Software
• Insurance / Claims Management Software
• Google Workspace