Email Support Executive

Job Title: Email Support Executive

Experience: Fresher / Experienced

Salary Range: 18,000 – 22,000 In-hand

Qualification: Graduate

Job Summary:

We are looking for a detail-oriented Email Support Executive to handle customer queries via email, provide timely resolutions, and ensure a smooth customer experience.

Key Responsibilities:

• Respond to customer queries and concerns via email
• Provide accurate information about products/services
• Resolve customer issues within defined timelines
• Maintain proper email etiquette and professionalism
• Coordinate with internal teams for issue resolution
• Keep records of customer interactions and updates

Requirements:

• Graduate / Undergraduate
• 0–2 years of experience (Freshers can apply)
• Good written communication skills
• Basic computer knowledge
• Ability to handle multiple emails efficiently

Preferred Skills:

• Attention to detail
• Problem-solving attitude
• Time management skills