Customer Support Executive

Fairgood Advisors Llp

Mansarovar, Jaipur

₹28,000 - ₹32,000 monthly

Fixed

28000 - ₹32000

Earning Potential

32,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

51 applicants

Job Description

Hiring: Customer Support Executive – Travel Process

We are looking for a customer-focused Customer Support Executive to join our Travel Support Process. The candidate will be responsible for handling customer queries and providing excellent support through calls, emails, and chat.

Responsibilities:

• Handle customer queries related to travel bookings, modifications, cancellations, and services.

• Resolve customer issues and provide accurate information.

• Maintain customer records and update details in CRM.

• Coordinate with internal teams for timely resolution.

• Ensure quality customer service and customer satisfaction.

Eligibility:

• Graduate in any discipline.

• Minimum 1 year of experience in Travel / Hospitality / Customer Support industry.

• Good communication and problem-solving skills.

• Basic knowledge of MS Office and CRM tools.

• Comfortable working in rotational shifts.

Job Details:

📍 Location: Jaipur

💼 Employment Type: Full-Time

💰 Salary: Up to ₹32,000/month

Interested candidates can apply with their updated resume.

Job role

Work location

E-258 A, Hans Vihar, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020 Mansarovar, Jaipur

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

MS Excel, Problem solving, MS Office, CRM, Email support, Chat support, Call handling, Hospitality, Reservation management, Hotel booking, Travel packages, Communication, Travel arrangements, Travel planning, Travel analysis

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Fairgood Advisors Llp

Address

E-258 A, Hans Vihar, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020 Mansarovar, Jaipur

Job posted by Fairgood Advisors Llp

FAQs about this job

Show all

Apply for job