Telecalling Executive

ob SummaryWe are looking for an enthusiastic and customer-focused Telecaller to handle customer interactions, promote Jio services, and provide support for telecom-related queries. The candidate should have good communication skills and the ability to resolve customer concerns professionally.

• Key ResponsibilitiesHandle inbound and outbound customer calls
• Explain Jio recharge plans, offers, and services
• Assist customers with SIM activation and service issues
• Resolve customer complaints and queries effectively
• Maintain customer records and update CRM systems
• Achieve daily calling and sales targets
• Follow up with customers when required
• Provide excellent customer service and support
• Required SkillsGood verbal communication skills
• Basic English and Hindi speaking ability
• Customer handling and problem-solving skills
• Basic computer knowledge
• Good typing speed and accuracy
• Sales and convincing skills
• Positive attitude and teamwork