Telesales Executive

Job Title: Customer Support / Banking Operations Executive

Location: [Mention Location]

Company: IDFC

Job Description:

We are looking for a dedicated and detail-oriented candidate to join our team in a banking operations role. The candidate will be responsible for handling customer queries, processing banking transactions, and ensuring smooth operational activities.

Key Responsibilities:

Handle customer queries and provide appropriate solutions

Process and verify banking transactions and documentation

Maintain accurate customer records

Ensure compliance with company policies and banking regulations

Coordinate with internal teams for issue resolution

Required Skills:

Good communication and interpersonal skills

Basic knowledge of banking processes

Attention to detail and accuracy

Ability to work in a team

Basic computer knowledge (MS Excel, systems)

Eligibility Criteria:

Any graduate

Freshers and experienced candidates can apply

Work Environment:

Office-based role

Rotational shifts (if applicable)

Target-oriented work environment