Telecalling Executive

The Role

This is not a cold-calling job. You will be speaking to people who have already expressed interest in Houspire through our website, advertisements, or WhatsApp enquiries.

Your responsibility is to understand their needs, explain how Houspire can help, address their concerns, follow up with interested prospects, and convert them into paying customers.

Key Responsibilities

• Call and engage with warm leads generated through digital marketing campaigns, website enquiries, and WhatsApp.
• Understand customers’ home interior requirements, budget, timelines, and design expectations.
• Clearly communicate Houspire’s services, packages, and value proposition.
• Build trust with prospective customers and address questions or objections around pricing, deliverables, and the process.
• Follow up consistently with interested prospects and guide them towards making a purchase.
• Convert qualified enquiries into paid projects and achieve monthly conversion targets.
• Maintain accurate lead records, follow-up schedules, and conversion data.
• Coordinate with the internal team to ensure a smooth handover after payment.
• Share customer feedback and common objections to help improve our sales process.

Who We’re Looking For

• Strong communication and convincing skills.
• Comfortable speaking with customers over the phone and WhatsApp.
• A customer-focused mindset with a clear understanding of sales and follow-ups.
• Persistence and the ability to handle objections without being pushy.
• A target-oriented approach, with a focus on actual paid conversions rather than just calls made.
• Good organisational skills and the ability to manage multiple leads simultaneously.
• Prior experience in tele-sales, inside sales, lead conversion, or customer acquisition is preferred. Freshers with strong communication and sales aptitude may also apply.

Compensation & Incentives

• Initial fixed salary: ₹15,000–₹25,000 per month during the initial 1–2 months, depending on experience and suitability.
• Performance-based incentives: Additional earnings linked to the number of paid projects successfully converted each month.
• Growth opportunity: The role offers strong earning potential for individuals who consistently deliver results.

The initial period will be used to assess performance, conversion ability, and suitability for the role. The compensation and incentive structure will be discussed transparently during the interview.

What Success Looks Like

• Converting interested enquiries into paid customers.
• Maintaining consistent and timely follow-ups.
• Improving lead-to-payment conversion rates.
• Delivering a positive customer experience throughout the sales journey.