Sales Manager

Job Summary: The Sales Manager is responsible for driving store sales, achieving business targets, leading and motivating the sales team, ensuring excellent customer service, and maintaining smooth day-to-day store operations.

Key Responsibilities:

• Achieve monthly and annual sales targets.
• Lead, motivate, and coach the sales team to maximize performance.
• Monitor daily sales and prepare performance reports.
• Ensure outstanding customer service and customer satisfaction.
• Manage store operations, inventory, and merchandising standards.
• Promote mobile phones, accessories, consumer electronics, and value-added services.
• Train employees on product knowledge and sales techniques.
• Handle customer concerns and resolve escalations professionally.
• Monitor competitor activities and market trends.
• Ensure compliance with company policies and operational procedures.

Required Qualifications:

• Bachelor's degree (preferred).
• 3–6 years of experience in retail/mobile sales, with leadership experience.
• Strong communication, leadership, and team management skills.
• Knowledge of smartphones, gadgets, accessories, and consumer electronics.
• Ability to achieve targets and work in a fast-paced retail environment.

Key Skills:

• Sales & Business Development
• Team Leadership
• Customer Relationship Management
• Target Achievement
• Inventory Management
• Retail Operations
• Problem Solving
• Communication & Negotiation Skills