Sales Associate

Job Description

Job Description - To perform the role of the product specialist for the respective categories to facilitate consultative selling. To ensure high levels of customer satisfaction; To ensure that revenue targets for the sub-category; To enhance conversion ratios and average transaction value per customer. Service the customer - Offering solutions, upselling, cross selling, attachment - Accessories & RCP,Billing - Billing process, MOPs

Education Required - Graduate/10+2/Diploma

Experience Required - 0 to 3 years

Required Skills & Competencies - Behavioural: Self :Grooming,Code of Conduct,Communication Skills - verbal/Non verbal - body language,Empathy for customers,Passion,Endurance Functional: Induction - Vision, Mission, values,Selling Skills,Product Knowledge,Process Knowledge,Private label - Reconnect/Lyf/Jio Merchandising Mantra,Incentive Policy,HR Policies,Magic,Tools,Product comparision Technical Billing - JPOS VOC PI - Physical count Tools: Product comparision Promo sheet