Operations And Accounts Executive

Job Description:

We are looking for a proactive and detail-oriented Operations Executive / Accountant to manage day-to-day business operations and basic accounts.

Key Responsibilities:

• Process and pack customer orders accurately for dispatch
• Coordinate shipping/logistics and track deliveries
• Generate invoices, bills, and payment records
• Handle customer communication via calls/WhatsApp for order updates, queries, and support
• Manage inventory, stock tracking, stock updates, and replenishment coordination
• Maintain accounts and bookkeeping in Zoho Books/Zoho Accounts
• Record expenses, sales entries, reconciliations, and payment follow-ups
• Coordinate with vendors/suppliers when required
• Support overall backend operations to ensure smooth daily functioning

Candidate Requirements:

• Experience in operations, accounts, admin, or similar role
• Working knowledge of Zoho Books / accounting software
• Good communication skills (customer handling is essential)
• Organized, responsible, and able to multitask
• Basic Excel/spreadsheet knowledge
• Prior experience in e-commerce / retail / order management preferred

Ideal Candidate:

Someone hands-on who is comfortable managing both operations + accounts + customer coordination in a fast-paced business environment.