International Voice Process Agent
Careersource
International Voice Process Agent
Careersource
Uppal, Hyderabad
₹28,000 - ₹36,000 monthly*
Fixed
₹28000 - ₹33000
Average Incentives*
₹3,000
Earning Potential
₹36,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
156 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), Food/Meals, 5 working days, Two-way cab
Job Description
- Key Responsibilities:Handle inbound/outbound calls from international customers
- Resolve customer queries, complaints, and issues efficiently
- Provide accurate information about products/services
- Maintain high levels of customer satisfaction
- Document customer interactions in the system
- Meet quality standards and performance metrics (KPI/SLAs)
- Eligibility Criteria:Qualification: Graduates / Undergraduates
- Experience:Freshers can apply
- Required Skills:Excellent verbal and written communication skills in English
- Strong listening and problem-solving abilities
- Basic computer knowledge
- Ability to work in night shifts
- Customer-centric attitude
Job role
Work location
Uppal, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Good Communication Skills, English proficiency, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Careersource
Address
Uppal, Hyderabad, Telangana, India
Job posted by Careersource
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