SAP Quality Management (QM) Manager

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities: 

✅ Implementation & Configuration 

• Configure and customize SAP QM module based on business requirements 

• Implement QM processes such as:  

• Quality Planning 

• Inspection Planning 

• Quality Inspection 

• Quality Control & Notifications 

• Define and maintain:  

• Inspection types 

• Sampling procedures 

• MIC (Master Inspection Characteristics) 

• Catalogs & code groups 

• Set up quality certificates and audit management 

✅ Business Process Integration 

• Integrate SAP QM with other modules:  

• MM (Materials Management) – Incoming inspection 

• PP (Production Planning) – In-process inspection 

• SD (Sales & Distribution) – Customer returns & complaints 

• EWM/WM – Warehouse quality processes 

• Support cross-functional workflows for defect handling and corrective actions 

✅ Testing & Validation 

• Prepare test cases and execute:  

• Unit Testing (UT) 

• Integration Testing (IT) 

• User Acceptance Testing (UAT) 

• Troubleshoot defects and ensure system stability 

✅ Business Support & Enhancements 

• Provide L2/L3 support for QM-related incidents 

• Analyze business requirements and propose enhancements 

• Monitor system performance and recommend improvements 

✅ Documentation 

• Prepare functional specifications, process documents, and training materials 

• Maintain configuration documentation and SOPs 

✅ Training & Stakeholder Management 

• Conduct end-user training sessions 

• Coordinate with business users, SAP teams, and external vendors 

• Ensure smooth rollout and user adoption 

Mandatory skill sets: 

SAP QM 

Preferred skill sets: 

SAP QM 

Years of experience required: 

7+ years 

Education qualification: 

Btech MBA MCA MTECH