Customer Support - Voice Process

Domestic Voice Process Executive (Fresher)

Location: Ranigunj, Hyderabad

Role: Domestic Voice Process Executive

Experience: Freshers

Qualification: Any Graduate

Salary: ₹14,000 per Month

Shift: Rotational Shifts

Languages Required: Hindi & English

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Respond to customer queries and provide accurate information.
• Resolve customer concerns and escalate issues when required.
• Maintain a positive and customer-focused approach during interactions.
• Update customer information and call details in the system.
• Follow company guidelines and quality standards.

Required Skills:

• Good verbal communication skills in Hindi and English.
• Basic computer knowledge.
• Strong listening and interpersonal skills.
• Ability to work in rotational shifts.
• Customer-oriented attitude and problem-solving skills.

Eligibility Criteria:

• Any graduate.
• Freshers are welcome to apply.
• Immediate joiners preferred.

Benefits:

• Opportunity to start your career with a reputed organization.
• Professional work environment.
• Training and career growth opportunities.