Customer Support Executive

Dr positive health sciences

Kukatpally, Hyderabad

₹15,000 - ₹25,000 monthly*

Fixed

15000 - ₹20000

Average Incentives*

5,000

Earning Potential

25,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

42 applicants

Benefits include: Flexible Working Hours

Job Description

Job Description: Customer Support Executive (BPO)

Key Responsibilities*

* Inbound/Outbound Support: Handle customer queries, complaints, and requests professionally over calls or chat.

* Issue Resolution: Provide accurate solutions and information to customers to ensure high satisfaction.

* Data Entry: Log and update customer interaction details and feedback in the database/CRM system

Job Details & Timings*

* Work Timings:* 9:30 AM to 6:30 PM

* Working Days: Saturday and Sunday are *mandatory working days.

* Weekly Off: 1 Rotational Week Off (between Monday and Friday).

* Salary Structure:* ₹15,000 to ₹20,000 fixed monthly + ₹5,000 incentives.

Requirements*

* Minimum education: Intermediate (12th pass) or Graduate.

* Good verbal communication and active listening skills.

* Basic computer knowledge and familiarity with typing.

* Patient, customer-centric attitude with the ability to handle pressure.

Job role

Work location

Manjeera Majestic Commercial, JNTU Road, Beside Manjeera Mall, Kukatpally Housing Board Colony, K P H B Phase 1, Kukatpally, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Skills

Domestic BPO

English level

Basic English

Gender

Female

About company

Name

Dr positive health sciences

Address

Manjeera Majestic Commercial, JNTU Road, Beside Manjeera Mall, Kukatpally Housing Board Colony, K P H B Phase 1, Kukatpally, Hyderabad, Telangana, India

Job posted by Dr positive health sciences

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