Customer Support Executive
Dr positive health sciences
Customer Support Executive
Dr positive health sciences
Kukatpally, Hyderabad
₹15,000 - ₹25,000 monthly*
Fixed
₹15000 - ₹20000
Average Incentives*
₹5,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
42 applicants
Benefits include: Flexible Working Hours
Job Description
Job Description: Customer Support Executive (BPO)
Key Responsibilities*
* Inbound/Outbound Support: Handle customer queries, complaints, and requests professionally over calls or chat.
* Issue Resolution: Provide accurate solutions and information to customers to ensure high satisfaction.
* Data Entry: Log and update customer interaction details and feedback in the database/CRM system
Job Details & Timings*
* Work Timings:* 9:30 AM to 6:30 PM
* Working Days: Saturday and Sunday are *mandatory working days.
* Weekly Off: 1 Rotational Week Off (between Monday and Friday).
* Salary Structure:* ₹15,000 to ₹20,000 fixed monthly + ₹5,000 incentives.
Requirements*
* Minimum education: Intermediate (12th pass) or Graduate.
* Good verbal communication and active listening skills.
* Basic computer knowledge and familiarity with typing.
* Patient, customer-centric attitude with the ability to handle pressure.
Job role
Work location
Manjeera Majestic Commercial, JNTU Road, Beside Manjeera Mall, Kukatpally Housing Board Colony, K P H B Phase 1, Kukatpally, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
Domestic BPO
English level
Basic English
Gender
Female
About company
Name
Dr positive health sciences
Address
Manjeera Majestic Commercial, JNTU Road, Beside Manjeera Mall, Kukatpally Housing Board Colony, K P H B Phase 1, Kukatpally, Hyderabad, Telangana, India
Job posted by Dr positive health sciences
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