Customer Support Executive
The Wall Street ConsultantsFixed
₹16,000 - ₹23,000
Earning Potential
₹23,000
Fixed
₹16,000 - ₹23,000
Earning Potential
₹23,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
64 applicants
Benefits include: Overtime Pay, PF, Travel Allowance (TA), ESI (ESIC), Two-way cab
Job Description
Key Responsibilities
-Handle inbound customer calls and provide accurate information regarding banking products and services.
-Clarify customer queries and determine appropriate solutions.
-Research, troubleshoot, and resolve issues efficiently.
-Escalate unresolved queries to the appropriate department when needed.
-Complete transactions and maintain accurate documentation.
-Cross-sell suitable banking products based on customer requirements.
Education
-Graduation is mandatory.
-No intermediate pass out.
Required Skills & Competencies
-Excellent verbal communication in English & Hindi
-Regional language proficiency preferred
-Basic computer knowledge and familiarity with MS Office tools
-Strong telephone etiquette and active listening skills
-Sound decision-making, logical reasoning, and numerical ability
-Customer-oriented mindset with patience and empathy
Interested Candidates... Please Call OR WhatsApp HR Akshathaa on 6363-642737.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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