Customer Care Executive

1.Airtel wi-fi

• Handle customer calls related to Airtel Wi-Fi and broadband services.
• Assist customers with installation, connectivity, billing, and service-related queries.
• Troubleshoot basic Wi-Fi and network issues.
• Provide accurate information and resolve customer concerns professionally.
• Maintain good customer service and meet process quality standards.
• Follow company guidelines and achieve assigned performance targets.
• 🎓 Eligibility:Minimum Graduate.
• Freshers and experienced candidates can apply.
• Good communication skills in English + Hindi.,telugu.
• Basic computer knowledge is required.
• Candidates should be comfortable working in a voice-based process.
• Willingness to work in rotational shifts and rotational 1 week-off
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salary- 14k ind

• 2.Airtal Black

Job Overview:

We are hiring Customer Support Executives for the Airtel Black Voice Process. The role involves handling inbound customer calls and assisting customers with queries related to Airtel Black services, including Postpaid, Broadband/Fiber and DTH.

Key Responsibilities:

• Handle inbound customer calls professionally.

• Resolve queries related to billing, plans, payments and services.

• Assist customers with service requests and technical concerns.

• Provide accurate information about Airtel Black plans and benefits.

• Maintain proper call handling, quality and productivity standards.

• Ensure a positive customer experience and timely resolution.

Candidate Requirements:

• Good verbal communication skills.

• Customer-service-oriented approach.

• Basic computer knowledge.

• Fresher and experienced candidates can apply, depending on the hiring requirement.

• Comfortable working in rotational shifts and rotational week-offs.

Process: Airtel Black – Voice Process

Employment Type: Full-Time

Location: [Add Location]

Salary: 15k to 19k

Graduation mandatory.