Administration Manager

Job Description:

Company Description: Pinnacle Blooms Network® is India's leading child development organization, transforming early intervention through technology-driven, evidence-based care. With 70+ centres, 500+ therapists, and 21+ million therapy sessions delivered, we are building the future of developmental healthcare.

Powered by Pinnacle Developmental OS™, AbilityScore®, and TherapeuticAI®, we deliver personalized, measurable outcomes for children with developmental needs. Headquartered in Hyderabad, we are expanding across India with a mission to make quality child development accessible, accountable, and data driven.

Join our growing healthcare team and lead the operations of a patient-focused branch dedicated to delivering exceptional care and service.

Location: Suchitra, Hyderabad

What You'll Do:

✅ Manage day-to-day branch operations and lead the branch team

✅ Deliver an exceptional patient and family experience

✅ Receive NCC-routed leads, convert them into centre visits and admissions, achieve revenue target and track progress in the CRM

✅ Ensure continuity of enrolled families through timely renewals, fee collection, drop-out prevention, and re-engagement initiatives

✅ Drive customer satisfaction, admissions, and retention

✅ Ensure operational excellence, compliance, and smooth centre functioning

Eligibity:

• Bachelor's degree in any discipline (commerce / arts / hospitality / healthcare administration preferred).
• Fluency in English plus Telugu and/or Hindi (centre-language-appropriate).
• Demonstrated customer service orientation; warm, premium-healthcare-grade demeanour.
• Proficiency in basic computer applications (MS Office, WhatsApp Business, CRM tools).

Preferred:

• 3–8 years experience in , customer service, healthcare administration, sales or hospitality.
• Lead conversion and sales experience.
• Familiarity with healthcare service delivery environments.

If you're passionate about healthcare leadership and creating meaningful patient experiences, we'd love to hear from you.