Help Desk Executive
Avantika Pridewalls
Help Desk Executive
Avantika Pridewalls
Miyapur, Hyderabad Region
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 2 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
80 applicants
Job Description
Help Desk Executive – Facility Management
Roles & Responsibilities:
- Receive and log service requests/complaints.
- Create and assign work orders to maintenance teams.
- Track complaints and ensure timely closure as per SLA.
- Coordinate with housekeeping, electrical, HVAC, plumbing, and security teams.
- Update customers on complaint status.
- Maintain help desk records and prepare daily/monthly reports.
- Escalate unresolved issues to the Facility Manager.
- Ensure quality service and customer satisfaction.
- My gate application experience.
Job role
Work location
Avantika Sumukha Plot No.3rd & 4th Floor,Road No.3/2,Near Zenas International School Matrusri Nagar,Miyapur,Hyd-500049,T.s Miyapur, Hyderabad Region
Department
Admin / Back Office / Computer Operator
Role / Category
Front Office / Receptionist
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
English level
Basic English
Age limit
22 - 40 years
Gender
Any gender
About company
Name
Avantika Pridewalls
Address
Avantika Sumukha Plot No.3rd & 4th Floor,Road No.3/2,Near Zenas International School Matrusri Nagar,Miyapur,Hyd-500049,T.s Miyapur, Hyderabad Region
Job posted by Avantika Pridewalls
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