Customer Support Executive
Infonet Online Solutions Private Limited
Customer Support Executive
Infonet Online Solutions Private Limited
Attapur, Hyderabad Region
₹15,000 - ₹16,000 monthly
Fixed
₹15000 - ₹16000
Earning Potential
₹16,000
Work from Office
Full Time
Min. 6 months
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
93 applicants
Benefits include: Annual Bonus, Internet Allowance, Flexible Working Hours, Laptop
Job Description
Handle inbound and outbound customer calls.
Assist customers with internet service-related queries and complaints.
Follow up with customers regarding pending payments and renewals.
Promote and sell internet plans and value-added services.
Convince existing customers to upgrade their internet plans.
Maintain customer records and update CRM systems.
Coordinate with technical teams for issue resolution.
Ensure customer satisfaction through timely support and follow-up.
Achieve telesales and customer retention targets.
Job role
Work location
2-6-28/A 2nd floor Inner Ring Rd, Dargah Pahad, Chintalmet, Hyderabad, Upperpally, Telangana 500030, India, Attapur, Hyderabad Attapur, Hyderabad Region
Department
Sales & BD
Role / Category
Sales Support & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
bpo, Outbound calling, Inbound calling, Telecalling, Domestic BPO, Customer acquisition channels
English level
Basic English
Regional language
Fluent in speaking Telugu, Hindi
Age limit
18 - 33 years
Gender
Any gender
About company
Name
Infonet Online Solutions Private Limited
Address
2-6-28/A 2nd floor Inner Ring Rd, Dargah Pahad, Chintalmet, Hyderabad, Upperpally, Telangana 500030, India, Attapur, Hyderabad Attapur, Hyderabad Region
Job posted by Infonet Online Solutions Private Limited
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