Email Support Executive

 Job Title: Email & Chat Support – Myntra Process

Company: Fives Digital

💼 Job Description:

Fives Digital is hiring talented and customer-focused individuals for the Myntra Email & Chat Support process. The role involves handling customer queries through email and chat, ensuring timely resolution, and delivering a smooth customer experience.

📚 Education:

Graduates only

🗣️ Languages Required:

English

Hindi

⭐ Key Responsibilities:

Respond to customer queries via email and chat channels

Provide accurate information and resolve issues regarding orders, returns, refunds, products, etc.

Maintain professionalism and quality in every customer interaction

Coordinate with internal teams whenever required

Follow process guidelines and meet performance parameters

🧩 Skills Required:

Excellent written communication

Problem-solving ability

Basic computer knowledge

Customer service mindset