Floor Coordinator

Job Description – Floor CoordinatorCompany: India IVF Fertility

Location: Noida / Gwalior / Delhi

Department: Operations / Front Office

Job SummaryWe are looking for a responsible and organized Floor Coordinator to manage day-to-day floor operations, coordinate with doctors and clinical/support staff, and ensure smooth patient flow and a positive patient experience.

• Key ResponsibilitiesCoordinate daily activities and operations on the assigned floor.
• Manage and monitor patient flow, appointments, admissions, and consultations.
• Coordinate with doctors, nurses, counsellors, reception, pharmacy, OT, and other departments.
• Ensure patients are guided properly throughout their visit.
• Address patient/attendant queries and coordinate for timely resolution.
• Monitor staff attendance, punctuality, and floor discipline.
• Ensure the floor is clean, organized, and maintained as per hospital standards.
• Coordinate with housekeeping, maintenance, security, and other support teams.
• Maintain daily floor reports and operational records.
• Escalate operational issues to the Operations/Center Manager.
• Ensure compliance with clinic policies, SOPs, and patient service standards.
• Support the management team in maintaining smooth day-to-day clinic operations.
• RequirementsGraduate in any discipline; healthcare/hospital management qualification is an advantage.
• 1–3 years of experience in hospital, healthcare, IVF, clinic, or similar operations.
• Good communication and interpersonal skills.
• Strong coordination and problem-solving abilities.
• Ability to handle patients and staff professionally.
• Basic knowledge of MS Office/Excel.
• Ability to work in a fast-paced healthcare environment.

Salary: As per experience and interview

Employment Type: Full-time