Telesales Executive

 responsible for communicating directly with customers or prospects over the phone. 

Outbound Calling: Contact potential and existing customers using predefined scripts to promote products or services, generate leads, or set appointments.

Inbound Support: Handle incoming calls from consumers seeking assistance, information, or solutions to their complaints.

Lead Tracking: Obtain, verify, and update contact details and customer feedback in the company's CRM system.

Target Achievement: Meet or exceed daily, weekly, and monthly quotas for successful calls, sales, or lead conversions.

Relationship Building: Address client queries, remain patient with challenging dispositions, and switch communication styles to suit the listener