Technical Support Executive

Transcom

Sector 30, Gurgaon/Gurugram

₹31,000 - ₹34,000 monthly

Fixed

31000 - ₹34000

Earning Potential

34,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

113 applicants

Benefits include: Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), Food/Meals, 5 working days

Job Description

International Technical Support Executive📍 Location: Sector 30, Gurugram

💼 Job Type: Full-Time

🏢 Work Mode: Work From Office

🗓 Working Days: 5 Days a Week

🚕 Facilities: Both-side Cab Facility

💰 Salary: Up to ₹35,000 CTC per month

🕒 Shift: Rotational Shifts with Rotational Weekly Off

About the RoleWe are hiring International Technical Support Executives for a leading international process in Gurugram. The role involves handling customer queries, providing technical troubleshooting support, and ensuring excellent customer experience through voice-based support.

This is an excellent opportunity for candidates with prior international technical support experience who are looking for fast growth, stable work culture, and attractive salary packages.

  • Key ResponsibilitiesHandle international customer support calls professionally
  • Diagnose and resolve technical issues related to software, hardware, internet connectivity, or devices
  • Provide accurate troubleshooting and technical assistance
  • Maintain high customer satisfaction and service quality standards
  • Document customer interactions and resolutions properly
  • Follow company processes and compliance guidelines
  • Coordinate with internal teams for issue escalation when required

Eligibility Criteria✅ Minimum 6 Months of International Technical Support Experience

✅ Excellent English Communication Skills

✅ Good Technical Troubleshooting Knowledge

✅ Comfortable with Rotational Shifts

✅ Immediate Joiners Preferred

✅ Graduate / Undergraduate both can apply (depending on experience)

  • Required SkillsTechnical troubleshooting abilities
  • International voice process experience
  • Customer handling skills
  • Good listening and communication skills
  • Basic computer proficiency
  • Problem-solving mindset

Perks & Benefits✨ Attractive Salary Package

✨ 5 Days Working

✨ Both-side Cab Facility

✨ Fast Hiring Process

✨ Career Growth Opportunities

✨ Professional Work Environment

🔥 40+ Open Positions Available

Job role

Work location

Sector 30, Gurugram, Haryana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Skills

Troubleshooting, International BPO, Non-Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Transcom

Address

Sector 30, Gurugram, Haryana, India

Job posted by Transcom

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