Technical Support Executive
Transcom
Technical Support Executive
Transcom
Sector 30, Gurgaon/Gurugram
₹31,000 - ₹34,000 monthly
Fixed
₹31000 - ₹34000
Earning Potential
₹34,000
Job Details
Interview Details
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Fast HR reply
113 applicants
Benefits include: Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), Food/Meals, 5 working days
Job Description
International Technical Support Executive📍 Location: Sector 30, Gurugram
💼 Job Type: Full-Time
🏢 Work Mode: Work From Office
🗓 Working Days: 5 Days a Week
🚕 Facilities: Both-side Cab Facility
💰 Salary: Up to ₹35,000 CTC per month
🕒 Shift: Rotational Shifts with Rotational Weekly Off
About the RoleWe are hiring International Technical Support Executives for a leading international process in Gurugram. The role involves handling customer queries, providing technical troubleshooting support, and ensuring excellent customer experience through voice-based support.
This is an excellent opportunity for candidates with prior international technical support experience who are looking for fast growth, stable work culture, and attractive salary packages.
- Key ResponsibilitiesHandle international customer support calls professionally
- Diagnose and resolve technical issues related to software, hardware, internet connectivity, or devices
- Provide accurate troubleshooting and technical assistance
- Maintain high customer satisfaction and service quality standards
- Document customer interactions and resolutions properly
- Follow company processes and compliance guidelines
- Coordinate with internal teams for issue escalation when required
Eligibility Criteria✅ Minimum 6 Months of International Technical Support Experience
✅ Excellent English Communication Skills
✅ Good Technical Troubleshooting Knowledge
✅ Comfortable with Rotational Shifts
✅ Immediate Joiners Preferred
✅ Graduate / Undergraduate both can apply (depending on experience)
- Required SkillsTechnical troubleshooting abilities
- International voice process experience
- Customer handling skills
- Good listening and communication skills
- Basic computer proficiency
- Problem-solving mindset
Perks & Benefits✨ Attractive Salary Package
✨ 5 Days Working
✨ Both-side Cab Facility
✨ Fast Hiring Process
✨ Career Growth Opportunities
✨ Professional Work Environment
🔥 40+ Open Positions Available
Job role
Work location
Sector 30, Gurugram, Haryana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
Troubleshooting, International BPO, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Transcom
Address
Sector 30, Gurugram, Haryana, India
Job posted by Transcom
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