Technical Support Executive

Location- Gurgaon Udyog vihar phase 3

Designation - Technical Support Executive 

Requirements:- 

 Elegibility:- UG/Graduate 

Location - Gurgaon 

5 days working 

cab facility

Salary - 35K+2kPLI 

During Training 30k in hand after that 33k in hand + Incentives.

- Excellent communication 

- Rotational Shifts

- Good Incentives 

- Immediate joiner

Technical Support Responsibilities:  

- Prior experience in tech support, desktop support, or a similar role.

- Proficiency in Windows/Linux/Mac OS.

- Experience with remote desktop applications and help desk software.

- Attention to detail and good problem-solving skills.

- Excellent interpersonal skills.

- Good written and verbal communication.

- Identifying hardware and software solutions.

- Troubleshooting technical issues.

- Diagnosing and repairing faults.

- Installing and configuring hardware and software.

- Speaking to customers to quickly get to the root of their problem.

- Providing timely and accurate customer feedback.

- Talking customers through a series of actions to resolve a problem.

- Following up with clients to ensure the problem is resolved.

Rounds of interviews:- 2

1. Amcat Test

2. Ops Round