Sales Associate

Job Title: Sales Executive - Freight Brokerage

Company: New Next Leap Support Services Pvt Ltd

Location: GURGAON

Employment Type: Full-time

5 Days Working (Mon to Fri)

US Shift timing(05:30 pm - 02:30am)

Salary Hike

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Job Description:

As a Freight Broker at our company, you will play a pivotal role in connecting shippers with carriers to ensure the efficient transportation of goods. You will be responsible for managing the end-to-end freight brokerage process, from sourcing and negotiating rates with carriers to coordinating and tracking shipments. Here are the key responsibilities of the role:

1. Carrier Management:

  - Identify and establish relationships with reliable carriers, negotiating rates and terms.

  - Continuously evaluate carrier performance based on service levels, reliability, and cost-effectiveness.

  - Maintain a strong network of carriers to meet customer demand and ensure timely delivery.

2. Shipper Management:

  - Build and maintain relationships with shippers, understanding their transportation needs and requirements.

  - Coordinate shipment details, including pickup and delivery schedules, to meet customer expectations.

  - Provide exceptional customer service, addressing any concerns or issues promptly and professionally.

3. Freight Management:

  - Source and secure freight from shippers, matching it with appropriate carriers.

  - Negotiate rates and contracts with shippers and carriers to maximize profitability.

  - Ensure compliance with applicable regulations, including documentation and insurance requirements.

4. Operations and Administration:

  - Utilize freight brokerage software and tools to manage shipments and maintain accurate records.

  - Track and monitor shipments to ensure on-time delivery and proactively address any delays or issues.

  - Prepare and maintain necessary documentation, such as bills of lading, invoices, and insurance certificates.

Qualifications:

- Strong negotiation and communication skills.

- Excellent problem-solving abilities and attention to detail.

- Proficient in using transportation management systems or freight brokerage software.

- Familiarity with industry regulations and compliance requirements.

- Ability to work in a fast-paced and deadline-driven environment.

- High level of professionalism and customer service orientation.