Customer Support Executive

Allipse Ecom India Private Limited
Sector 15, Gurgaon/Gurugram
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

5 applicants

5 applicants

₹1500 fee charged by company HR

WHY? - Security deposit( Refundable)

Job Description

Job description


Key responsibilities:


1. Call and WhatsApp customers to confirm COD (cash-on-delivery) orders

2. Follow up on abandoned carts and answer customer queries the same day

3. Coordinate with the packing team to track order status and shipments

4. Maintain daily records of orders, follow-ups, and customer responses


Additional candidate preferences:


1. Clear spoken Hindi/Hinglish (English is a plus)

2. Comfortable making outbound calls throughout the day

3. Basic smartphone, WhatsApp, and computer familiarity

4. Reliable, organized, and able to work independently


Who can apply:

  • Freshers welcome. Prior telecalling, BPO, or retail customer service experience is a plus but not required.
  • Clear spoken Hindi/Hinglish required; English communication is a plus.
  • Comfortable making outbound calls throughout the day.
  • Basic smartphone, WhatsApp, and computer familiarity.
  • Reliable, organized, and able to work independently.
  • Please note: interviews are conducted over a video call (Google Meet) — please ensure you're able to join a video call from your phone or laptop before applying.

Job role

Work location
Work locationSector 15, Gurugram, Haryana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCustomer support, Telephonic support, Call centre support, Customer queries
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Hindi
Age limit
Age limit18 - 40 years
Gender
GenderAny gender

About company

Name
NameAllipse Ecom India Private Limited
Address
AddressSector 15, Gurugram, Haryana, India
Job posted by Allipse Ecom India Private Limited

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

1,500 INR has to be deposited during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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