Customer Service Executive

*Ixigo Travel Process*

🌟 Job Description – Customer Service Executive (Ixigo Travel Process)

📍 Location: 368, Udyog Vihar Phase 2, Sector 20, Gurugram

💰 Salary: ₹16,000 – ₹18,000 per month

Are you passionate about travel and love assisting customers with their journey-related needs? ✈️😊

Radical Minds is hiring Customer Service Executives for the Ixigo Travel Process, offering a great opportunity to build your career in the growing travel support industry. 🚀🌍

🔹 Key Responsibilities:

• Handle customer queries related to bookings, cancellations, refunds & travel plans 📞🧳

• Offer accurate information and ensure a smooth customer experience 💬✨

• Manage calls/chats professionally and maintain quality standards ✔️

• Coordinate with internal teams for resolutions when required 🤝

• Maintain records and follow standard operating procedures 🗂️

🔹 Requirements:

• Good communication skills (English & Hindi) 🗣️

• Graduates & undergraduates both eligible 🎓

• Basic computer knowledge and typing skills 💻

• Willingness to work in rotational shifts ⏰

• Positive attitude, problem-solving approach & customer-first mindset 😊

Join a dynamic team at Radical Minds and be part of an exciting travel support process with Ixigo! 🌈✨

If you’re ready to explore new opportunities, apply now! 🚀