Customer Retention Agent
Excitel Broadband Pvt. Ltd
Customer Retention Agent
Excitel Broadband Pvt. Ltd
Sector 24, Gurgaon/Gurugram
₹25,000 - ₹40,000 monthly*
Fixed
₹25000 - ₹30000
Average Incentives*
₹10,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
74 applicants
Benefits include: Overtime Pay, PF, ESI (ESIC)
Job Description
- Communicating with customers.
- Analyzing customer behavior.
- Gathering information about customer complaints.
- Building positive relationships with customers.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
Job role
Work location
Global Business Park, Tower B, 1st Floor Sector 24, Gurgaon/Gurugram
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
MS Excel, Sales, Retention, Communication
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Excitel Broadband Pvt. Ltd
Address
Global Business Park, Tower B, 1st Floor Sector 24, Gurgaon/Gurugram
Job posted by Excitel Broadband Pvt. Ltd
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