Telecalling Executive
Planwey Global Services
Telecalling Executive
Planwey Global Services
Amrapali Leisure Valley, Greater Noida
₹15,000 - ₹35,000 monthly*
Fixed
₹15000 - ₹25000
Average Incentives*
₹10,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
57 applicants
Benefits include: Food/Meals, Two-way cab
Job Description
Job Summary:
Handle inbound and/or outbound calls with customers based in the United States. Provide support, resolve queries, generate leads, or assist with sales while maintaining high customer satisfaction.
Key Responsibilities:
Handle calls from/to US customers professionally.
Understand customer requirements and provide appropriate solutions.
Maintain accurate records of customer interactions in CRM systems.
Follow company scripts, policies, and compliance requirements.
Meet daily, weekly, and monthly performance targets.
Escalate complex issues to the appropriate team when necessary.
Ensure excellent customer service and communication standards.
Requirements:
Excellent spoken English with a neutral or clear accent.
Comfortable working in US shifts (typically night shifts in India).
Basic computer and typing skills.
Good listening, communication, and problem-solving abilities.
Experience in BPO, customer support, telemarketing, or sales is preferred but not always required.
Ability to work in a target-driven environment.
Preferred Skills:
Knowledge of CRM software.
Customer handling and objection-resolution skills.
Sales or lead generation experience (for sales processes).
Shift: US Shift (Nigh/Day )
Qualification: 12th Pass / Graduate (depending on company requirements)
Experience: Fresher or Experienced
nterview questions and answers.
Job role
Work location
GOLDEN I, Amrapali Leisure Valley, Greater Noida, Uttar Pradesh, India
Department
Sales & BD
Role / Category
Telesales
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Planwey Global Services
Address
GOLDEN I, Amrapali Leisure Valley, Greater Noida, Uttar Pradesh, India
Job posted by Planwey Global Services
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