Relationship Manager

Role: Relationship Manager (Motor) – Agency Channel

Purpose of the Role-

The Relationship Manager will be responsible for developing and managing the POSP (Point of Sale Person) agent network within the assigned geography. The role focuses on driving sales growth, maintaining strong agent relationships, ensuring seamless customer service, and achieving monthly business targets.

• Key ResponsibilitiesMeet and onboard potential POSP agents in the assigned geographical area.
• Service and manage existing POSP agents to drive sales growth.
• Handle customer inquiries and ensure timely and satisfactory resolution.
• Coordinate with the Girnar Insurance Head Office team for smooth execution of the sales process.
• Create and implement offline training and servicing processes for POSP agents.
• Leverage the local agent network to expand business opportunities.
• Achieve assigned monthly sales targets.
• Build and maintain strong relationships with customers and channel partners.
• Identify customer needs and communicate appropriate insurance solutions.
• Ensure high levels of customer satisfaction through excellent service.
• Develop and execute marketing initiatives to grow the customer base.
• Take complete ownership of the assigned channel and business objectives.
• Be willing to travel frequently within the assigned territory.
• Candidate ProfileGraduate in any discipline.
• 1–3 years of experience in the insurance industry.
• Hands-on experience in the Agency Vertical of a General Insurance Company or an Insurance Brokerage Firm.
• Basic understanding of Motor and General Insurance products.
• Strong sales orientation with a passion for achieving targets.
• Excellent communication and relationship management skills.
• Proficiency in English and the local language is preferred.
• Familiarity with the local agent network is an added advantage.
• Highly motivated, self-driven, and capable of working in a fast-paced, challenging environment.

Willingness to take ownership and contribute to business growth.