Billing Specialist

Key ResponsibilitiesThe candidate will be responsible for preparing and posting all types of bills and documents accurately, including:

• Preparation of sales bills / invoices
• Posting of sales bills
• Posting of purchase bills
• Preparation and posting of debit notes
• Preparation and posting of credit notes
• Understanding and applying company schemes, discounts, offers, and billing policies
• Checking all billing details before final posting
• Emailing invoices to customers on time
• Coordinating with customers for invoice-related queries
• Coordinating with the sales team for billing, schemes, returns, and pending issues
• Completing all day-to-day billing tasks within the same day
• Supporting daily, weekly, monthly, and year-end closing work
• Managing pressure during closing periods and completing work within deadlines
• Handling goods return cases carefully
• Verifying returned goods properly before processing credit notes
• Preparing credit notes for goods returns strictly as per company policy
• Maintaining proper records of invoices, credit notes, debit notes, and returns
• Following internal approval processes wherever required

Customer and Team CoordinationThe candidate should be able to communicate politely and professionally with customers. He should be able to answer invoice-related questions, handle customer concerns calmly, and coordinate with the sales team whenever clarification is required.

He should have a calm nature and patience to deal with customers, sales staff, accounts team, warehouse team, and management.

• Required SkillsGood knowledge of billing process
• Knowledge of sales bill and purchase bill posting
• Knowledge of debit note and credit note preparation
• Understanding of company schemes, discounts, and offers
• Basic accounting knowledge
• Good communication skills
• Ability to talk to customers professionally
• Ability to coordinate with the sales team
• Accuracy in data entry and billing
• Ability to complete day-to-day tasks on time
• Ability to handle closing pressure
• Patience and calmness while dealing with the entire team
• Good checking and verification skills for goods returns
• Knowledge of company policy compliance

Desired Candidate ProfileThe ideal candidate should be responsible, sincere, accurate, and disciplined in his work. He should be able to complete daily billing work without delay and support the team during closing periods. He must be patient, calm, and capable of handling multiple people and departments professionally.

• Qualification and ExperienceMinimum qualification: Graduate / Commerce background preferred
• Experience in billing, accounts, invoicing, or sales support preferred
• Knowledge of accounting or ERP software will be an advantage
• Basic knowledge of MS Excel and email communication required
• Key Performance ExpectationsBills should be prepared and posted accurately
• Daily billing work should be completed on the same day
• Invoices should be emailed to customers on time
• Debit notes and credit notes should be prepared correctly
• Goods returns should be checked properly before credit note creation
• Closing work should be completed within deadlines
• Customer and sales team queries should be handled calmly and professionally